Shipping Policy – Mateva Collections

At Mateva Collections, we are committed to delivering your orders in a timely and secure manner. Please review our shipping policy below for details on how and when your items will arrive.

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has shipped.

During peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 5–10 business days
  • International Shipping: 10–20 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

International Shipping

We ship internationally. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can follow your package until delivery.

Incorrect Address

Please ensure that your shipping address is correct at checkout. Mateva Collections is not responsible for orders shipped to incorrectly provided addresses.

Questions or Support

If you have any questions regarding shipping, please contact us:
+1 (860) 385-1772